Frequently asked questions
Do you need help?
Frequently asked questions
In Spain and Portugal we have a wide network of haberdasheries and warehouses that sell our products. Check the store guide on our website to find your nearest point of sale.
Who can shop at the Lanas Rubí online store? Individuals and businesses. Businesses can send us a request to find out about their professional rates and conditions.
Fill in your details and you will receive an email to generate your own password within 24 hours of your request.
There is no minimum order to purchase at www.lanasrubi.com
Orders from the Iberian Peninsula will arrive within 24 to 72 business hours.
The usual payment methods are credit card, Bizum, and PayPal, but for professionals, other payment methods can be considered upon request.
Write any clarification regarding your order, such as the shade number, in the comments section when placing your order.
All you have to do is subscribe to our newsletter or follow us on social media.
You only need to register as a professional if you want to buy online or request a sales representative to visit you using our form.
If you sell Lanas Rubí products, you may use our logo and product images, always respecting the graphic guidelines and the quality of the published photographs.

